Contact us via email at CustomerService@ColumbusAirports.com. Employee Parking Office 503.460.4499. Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. This is a dedicated resource specifically for passengers with disabilities and medical conditions. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. Can I confirm that a family member or friend is on a flight? TSA Pre is located between the East and West Security Checkpoints. Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) Trusted Traveler Program Enrollment Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. You can check parking availability for any garage on our website. A member of the Jetport staff will respond to your inquiry and, if the item is found, let you know where to claim it. Most food items that are liquid, aerosol or gel will not be permitted through the security checkpoint. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. Yes. . Marked disabled parking spaces are located on each floor of the parking garage near the elevators. Accepts Credit Cards. While the government itself offers no discounts or . On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. Contact Contact Customer Service How can we help you? Due to security regulations, the curb is reserved for active loading and unloading of passengers. Personal items such as scarves, ties, and ribbons attached to checked luggage may cause problems with the baggage handling system and could result in a delayed flight or damaged luggage. For additional information, please visit https://flypdx.com/Parking. The outdoor area is located outside the airports baggage claim level (south side). Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. The Portland Oregon TSA, located in Portland, OR, is a branch of the Transportation Security Administration (TSA), a federal agency charged with monitoring travel and screening passengers at major transportation areas including airports. Here, you'll find Avis, Dollar, Enterprise, Hertz and National car rental agencies. Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. No, there is not. In the event you arrive at the airport without valid identification, you may still be allowed to fly. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. I left something behind at the security checkpoint, concourse or restroom, who can help me find it? If you have questions regarding the Global Entry program please contact the CBP at 1.877.227.5511. Eugene, OR 97402. You can pay at the exit booths as you leave the garages or Economy Lot. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. To assist in the security screening process, the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. However, you are encouraged to only carry on medication that is required for your trip. These locks are available at PDX and travel stores nationwide. Federal government websites often end in .gov or .mil. Each concourse is labeled alphabetically, and gates are numbered sequentially within each concourse. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. PDX parking areas are fenced, well-lit and patrolled by Port of Portland police, as well as parking and airport operations staff. If you have a question not answered here or througout our website, please contact us with your preferred option below. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. The Economy lot is $4 per hour with a maximum of $15 per day with the seventh day free. However, PDX has the latest equipment and deicing techniques for keeping the airport open during all types of adverse weather conditions. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. www.tsa.com. All passengers must present TSA checkpoint staff with an airline-issued boarding pass, and passengers age 18 or older must present a government-issued photo ID, such as a driver's license or passport. TSA Coordination Center 205-876-1400 or 205-876-1416. Does the airport offer curbside check-in? . Check with your airline regarding mobile check-in requirements and other check-in alternatives. Thank you for your submission. Track Flights, Search Fares, Locate Airlines. Taxis are located on Island 3 on the lower roadway outside of baggage claim. Related Links:
Check directly with your air carrier or cargo company for the location of their office. You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. Airline Information
Contact your airline regarding identification requirements for unaccompanied minors, and for infants and children that are being held and dont have a purchased seat of their own. . For extra speed and convenience, complete the online application before arriving at PDX. Express Lanes are typically available during the busiest flight departure periods at the airport. If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. Closed Thursday and Weekends: Contact Information: (503) 326-7063 Active military personnel and retirees and their families are welcome. Portland International Airport (PDX) is open 24 hours . Quick Info. The airline will offer four nonstop destinations from Portland, including year-round service to Charleston, SC and Tampa, FL, and seasonal summer service to Norfolk, VA and Pittsburgh, PA. Tucson International Airport (IATA: TUS, ICAO: KTUS, FAA LID: TUS) is a civil-military airport owned by the City of Tucson 8 miles (7.0 nmi; 13 km) south of downtown Tucson, in Pima County, Arizona, United States. This applies to both carry-on and checked baggage. If you plan to request a hand inspection of your film, please carry it in a clear plastic bag, to expedite the screening process. The Transportation Security . Lost and Found Locate items left at a security checkpoint. Please note that all Samsung Galaxy Note7 smartphone devices are banned from all planes in the United States. We have a range of parking options that are secure and convenient, well-lit, paved and open all hours. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. Eugene; Bend Redmond; Yakima McAllister Field; . You must use your full name as it will appear on your airline reservations. TSA screens all checked baggage. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). IDEMIA TSA Pre-Check enrollment is closed Saturday and Sunday. Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. Be sure to put your name, address and phone number on all your luggage and carry-on items. The indoor pet relief areas are located post-security. There is now Clear station since it's a small airport. Airline ticket counter hours will vary depending on an airline's flight schedule. Baggage policies and fees vary depending on your airline. The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . For contact information, please visit our Airlines page. Pricing, schedules and routes vary from airline to airline, so contact the airlines directly for ticket pricing and reservations. Contact Us. This will require additional searches, slowing you and other travelers down. PDX Customer Service. 503.460.4500 Email Us. Customer Service - tel. There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. Media Contact public affairs. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. You can bring pies and cakes through the security checkpoint, but they are subject to additional screening. Now, counterterrorism and homeland security officials in the federal government work to imagine the unimaginable and enhance defenses to prevent the ever-changing and growing threats to aviation . Portland Int'l Airport (PDX) Salt . Third party advertisements support hosting, listing verification, updates, and site maintenance. You will not be allowed to enter the security checkpoint if your identity cannot be confirmed, you chose not to provide proper identification, or you decline to cooperate with the identity verification process. Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. driver's license) and your childs flight information. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. Check with your airline for any travel documents required for your specific flight. Please contact your airline prior to arriving at the airport when traveling with your bike to determine fees, availability of packing boxes and other requirements. You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. No appointment is necessary, but you must bring photo ID and proof of citizenship (i.e., passport, birth certificate) or proof of lawful permanent residency. For emergencies, please contact our Communication Center at 614.239.4029. Your airline can also assist you. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 Where are the airline cargo offices located? We know some travelers need a little assistance getting on their way. You are advised to arrive at the airport two hours before departure for domestic flights during the busy early morning hours. TSA Pre-Check Lane TSA Pre-Check allows select frequent flyers of participating airlines and members of U.S. Customs and Border Protection (CBP) Trusted Traveler programs to receive expedited screening benefits. Animals Not Traveling
The charge is $3 per hour with a daily maximum rate of $12 per day with the seventh day free. TSA. You can request information, submit a complaint or compliment, tell us about a TSA PreCheck issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation. The phone number is 866-289-9673, and representatives are available from 8 a.m. to 11 p.m. EST on weekdays and 9 a.m. to 8 p.m . What identification is required for me to travel? This is especially important when your family and friends are meeting you on an arriving flight. A passport and additional documentation may be required if you are traveling internationally. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. 2023 County Office. Portland, OR 97218. Arrivals and Departures
To change your reservations, contact your airline or travel agent. Your wheelchair aide will assist you with your luggage. Consider parking in the garage and assisting your party into the terminal. If this is an emergency, call 9-1-1. If you keep your shoes on, you will undergo additional visual and physical screening, including an explosive trace detection sampling of your shoes while they remain on your feet. Connecting Flight? Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. No reservations are taken for the parking garages or Economy Lot. You may bring one bag and one personal item such as a purse, camera case, small backpack, briefcase, laptop computer or shopping bag. It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. HAZMAT Learn more. If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. For more information, visit the TSA website. Rental car location was on-site for Budget, Avis, Enterprise, Hertz, and National. You can reach them at 503.460.4848. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Please contact your Airline for airline information. As you leave the terminal and enter the Short-Term Garage, you can also pay at any of the Quick Pay kiosks located in the tunnels and on the 1st and 4th floors of the parking garage. 2226 reviews of Portland International Airport - PDX "The Portland International Airport is a quaint, medium sized airport with enough breathing room to get through baggage check. Gate Passes for Family and Friends* If you would like your family and friends to accompany you to or from the gate area, an airline-issued gate pass is required to access the TSA security checkpoint. Traveling Alone We recognize that your most important concern is your child's safety and well-being. Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. Airlines Serving PDX
easy to get in and out of, friendly staff, short lines for TSA. Check the TSA website for the latest restrictions. Airports with Global Entry Kiosks. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. Your best bet is to call the traveler directly or have the traveler paged at the airport. Only active loading or unloading in these areas is allowed. TriMet
This does not include items such as hair dryers, electric shavers or electric toothbrushes. There is a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. I'm traveling with medical devices. Inclement weather in other parts of the nation or severe local weather can sometimes impact services at Portland International Airport. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. All passengers age 18 and older will need government-issued photo ID, such as a driver's license or passport, along with a ticket, e-ticket receipt or printed e-ticket confirmation. If it does not, expect to explain why to the screening officer. Phone number (541) 504-3499. Terms and Conditions. 5/5 . When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. You can catch the TriMet MAX light rail train on the south end of the lower roadway. Prohibited Items To enhance security and speed you through the security screening process, the Transportation Security Administration prohibits some items in your checked and carry-on luggage. Big belt buckles, clothing with studs or metal buttons, lots of jewelry, and metal in the toes or heels of some footwear can set off security checkpoint metal detectors. TDD: 1.800.815.4636. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. For this reason, PDX Rules prohibit the possession of marijuana past the security check points for travelers destined for points outside the state of Oregon. The absence of proper identification may result in additional screening and verification of your identity by the TSA at the security checkpoint. Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. 5215. The Jetport Terminal Building is Always Open. In addition to TSA Pre-Check benefits, Global Entry members can also utilize Global Entry kiosks to expedite their clearance through Passport Control and U.S. Customs when traveling internationally. Charges may apply. Security Checkpoint Screening. TSA screenings are detailed checks that can cause high wait times. The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. I left something at the TSA security checkpoint. AL KBHM TSA Coordination Center 205-876-1400 AL KHSV TSA Coordination Center 205-876-1400 or 205-599-6208 AK KANC TSA Coordination Center 907-771-2935 AR KLIT TSA Coordination Center . Utah is the first state in the U.S. to launch a production mDL that is fully compliant with ISO 18013-5 the international standard that ensures global acceptance as legal ID and . Email: TSA-ContactCenter@tsa.dhs.gov Toll Free: 1-866-289-9673. If thats the case, you are welcome to step inside and give them the help they need. TDD: 1.800.815.4636. Travelers mill about the main terminal after passing through the security checkpoint at Salt Lake City International Airport in Salt Lake City on Feb. 20. We're here to help. It is our concern as well. The official guide to Oregon travel and tourism information. Call or Text . Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). Airline ticket counter and checkpoint hours vary. *Please note: this email account is monitored Monday-Friday. Make sure you keep your luggage with you at all times. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . The work or tasks must be directly related to the individuals disability. Gate passes are available for most, but not all, domestic arrivals and departures, as well as international departures. Portland International Airport 7000 NE . Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. Steff D. Elite 2023. If you are 75 or older you can also leave a light jacket on when going through the security checkpoint. 450. Ground Transportation
Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). Get CLEAR. Global Entry. Concourse C. There are 26 gates in Concourse C of the PDX airport, forming a u-shaped concourse of the airport. Related Links:
All rights reserved. Sharp Objects Many sharp objects and other items that may be used as weapons are not allowed in your carry-on luggage or past the security checkpoints. The airport's parking staff will gladly provide free assistance 24/7. Where do I pick-up an animal that was shipped to PDX? Learn more. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. How do I check-in for my flight and obtain a boarding pass? When using pet relief areas, animals must remain on a leash. Hollywood Burbank Airport, legally and formerly marketed as Bob Hope Airport after entertainer Bob Hope (IATA: BUR, ICAO: KBUR, FAA LID: BUR), is a public airport 3 miles (4.8 km) northwest of downtown Burbank, in Los Angeles County, California, United States. We recommend that travelers arrive 3 hours before all departing international flights. PDX is open 24 hours a day, 7 days a week. If you believe you left an item in the Portland Jetport terminal, please complete the form below. United Airlines - Airline Tickets, Travel Deals and Flights If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS . A passport and other documentation may be required for your children if they are traveling internationally. Lost & Found Inquiry Would you like to report a noise event? The Port of Portland would like to thank U.S. military personnel for their service to our country, and make their visit to Portland International Airport as stress free and as comfortable as possible. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. For inquiries about items you may have left on your plane, please contact your . NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. PDX Parking
You will not need to remove suit jackets or blazers unless requested by the screener. get driving directions from your location, US Transportation Security Administration Website, Portland airport security and screening procedures, TSA Precheck enrollment, appointments, and fees, Carry-on and checked baggage restrictions, Portland airport security line wait times. View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. The Port Police will not seize marijuana from travelers when traveling out of PDX if you hold a valid Oregon Medical Marijuana card and you are not carrying a quantity that exceeds an amount that you are lawfully authorized to possess. Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost. Recreational marijuana is not permitted to be transported out of Oregon. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. The National Plan of Integrated Airport Systems for 2011-2015 categorized it as a . Declare these items for inspection at the checkpoint. An airport representative will transfer you to a Smarte Carte representative. The Uber, Lyft, and Wingz pick-up area is located on Island 2 on the lower roadway outside of baggage claim. Phone: 541-682-5430. The rooms are designed for use by people without their infants; however, those traveling with infants who are seeking a quiet and private place to nurse their babies may also use these rooms. Express Lanes are restricted to those who qualify. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. The four largest carriers at Bradley International Airport are Southwest , Delta , JetBlue , and American with market shares of 29%, 19%, 15%, and 14% . Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. 158 . Ground Transportation
This is true even if an animal carrier is not required by the airline. Trained service animals are allowed in the airport any time. I left something on the aircraft, how do I get it back? The packaging on the locks indicates whether they can be opened by TSA. The gates for this concourse are labelled as C1-C13, C15-C19, C20A-20C, C21, C22A&B, and C23A&B. Concourse C is served by Alaska, American, JetBlue, and Southwest. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). There are a few types of TSA employees that you . Travel & Transportation Portland, OR flypdx.com Joined February 2009. Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. What am I allowed to take through the TSA security checkpoints? Follow the signs near carousel 2 in baggage claim. Please be aware that curbside service is subject to change. It is best to place metal items in your carry-on baggage until you clear security. This includes such foods as cheeses, peanut butter, jams, sauces, salad dressings and beverages (over 3.4 ounces), to name a few. Bangor has some advantages as a smaller airport. For questions regarding specific items call PDX TSA Customer Service at 503.889.3067. Lactation rooms for individuals who wish to express milk prior to or following a flight are located post-security near Gate D2, Gate E8 and across from Capers Caf near the South Lobby on Concourse B. The airline check-in lines may be long during the busy early morning and lunchtime hours. Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122).City and state must be separated by a comma followed by a space (e.g., Houston, TX) Pets are not allowed inside the terminal complex, unless in a kennel - except working dogs on a leash. While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. The FAA issued a ground stop for flights taking off for DFW Airport at 4:09 p.m. that was expected to last until 5:45 p.m. Another ground stop was forecasted for Dallas Love Field. The absence of proper identification may result in additional screening, and verification of your identity by the TSA. Location & Hours Located in: Portland International Airport - PDX 7000 NE Airport Way Portland, OR 97218 Get directions Edit business info You Might Also Consider Sponsored PDX Elite Towncar 77 William S. said "We had an early morning flight out of PDX and didn't want to risk looking for an Uber/Lyft or taxi at 3:20am. Get Directions. Contact your airline for questions regarding specific ID requirements for travelers under 18.