Cookie Info: To find out how to manage cookies, see our cookie policy. If I want to watch something I have to plan 5 minutes ahead so I can reboot. Moved my ROKU stick from my other TV and it works perfectly. I do not have Alexa. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Your Account 4. Just contact Amazon they gave me a new remote and all is fine now. I need a factory reset asap. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! Hi Chris, tv details as follows, not tried resetting the hub, should I? Just moved fire stick and tv across the hall, from one room to another. Same problem with a year old Fire Stick. of the page. If it ceases to function, start by replacing the batteries, as this may solve the issue. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. If you are having this issue we would Look the for the red Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Step 2: Navigate to Applications > Manage Installed Applications. It will turn the tv on but wont navigate to do anything else. Bought mine to replace a seven year old version that worked fine but was very slow. Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. We'll update you here when there is an official ITV Player outage. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. It started with buffering and now it says network disconnected. You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. Pretty frustrating, can anyone help please? Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. Any advice be helpful. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. 03:09 PM Once you plug it back in, you should see the Fire TV logo as the device boots back up. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. Im glad its not just mine but what is the real solution? Still nothing. Might have to call a number for customer service. Bought a new one and same thing. Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. Same problem, very frustrating, mine is brand new and the second one Ive got!! And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. See all 16 articles. Thats a storage issue?!!! Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Im having the same issues lately! Youll be presented with a web address and unique 5-digit code on your TV screen. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. Mine is doing the exact same thing. Also, have you tried a Smart Hub reset of the TV? Could we take the model code and software version of your TV? If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. You can retrieve them from Amazon. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). It works like it did 6 years ago. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 Firestick worked fine then next day it didnt. I am fed up. He writes about Windows 10, Xbox One, and cryptocurrency. I just bought a brand new one and tried setting it up on 2/25. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. Im sick of both of them. I think someone is messing with Amazon and their customers. Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. If nothing else works, a factory reset will completely wipe the device but fixes many issues. Then, sign back into the network to reconnect to it. This is making me consider switching to Roku after being with Fire Stick for 5 yrs! Click on the Join STV/Sign in button. me too today! If you're looking for an awesome TV, read on while we guide you through everything you need to know. The last resort is a factory reset. Mine worked beautiful until today. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Best answer as I tried everything else and this is what worked for me! Go to Home > Settings > Support > About This TV. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. 17-06-2022 This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. have this problem, My Firestick quit working. You purchased a Fire TV Stick to watch your favorite content, not the logo! Give us your status below and tell us what is happening. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. All rights reserved. Now on my second new Firestick, having returned the first one due to issues. Is there any other easy way to factory reset?? Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Step 6: Reinsert your remotes batteries. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. Let us know if you liked the post. 13-01-2021 While youre waiting for this, it couldnt hurt to restart your Firestick device as well. 07-01-2021 Doesnt Amazon have any responsibility responsibility. I have a Roku tv in another room and have no problem connecting with it. Ever since Amazon updated their home menu, none of my fire sticks respond. Then bought a new extender and power cord. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. If the logo is displayed on your television screen, your device is likely stuck. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. Im so tired of this! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Any other ideas? Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. It can also help to check for updates for your Firestick in case its an issue with outdated software. your password now. Its stuck on the updating screen and I factory reset it twice. Mine is doing exact thing. Finally, the nuclear option. Checking your modem's lights can provide insight into its current internet connection status. Thats the same issue Im havinghave yall been able to fox yalls? If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. Product features. Was working fine yesterday morning. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. I am working my way through the troubleshooting online guide to no avail. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. So obviously the fire stick as a whole is having major issues. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Hoping it will correct itself. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. 13-01-2021 Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. All rights reserved. Firestick appears to be stuck in either reboot or update, How long should this take. Its located on Amazon software kindle and fire TV for free. Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. Other apps do update. Depending on which of these issues youre having, your most likely fix will change. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. Home page takes forever to load and once it does, the apps wont load after you select them. Help? My fire stick has quit working. Nothing is working. This means youll have to go through the entire Firestick setup process again before using the device. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. If you're still having issues, try rebooting and resetting the device. New 4k fire stick and it keeps going to the restart screen. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. Is it from the weather??!!! 10:37 AM There does appear to be an update to your TV to version 1374.0. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. . So, I turn on whatever in the evening, and remove the batteries. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. It really is a great product. Waste of money. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Idk what to do. I have done everything that everyone else has done to no avail. If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. It says downloading latest software all to NOT actually download it and start all over again!! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. Not sure what Fire TV device is right for you? in. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. I went to my garage and got my 12 pound hammer and smashed it to its. I answered my question the fire stick does not work. Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. 7. Me too!! The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Turned it on the tv screen displays amazon. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. No charge! My remote will not change to any other channel. It lets hearing implant users hear a variety of audio content. Eventually I will get the frown cloud. ) in. But now what! Try using a different HDMI port or a different TV. Thoughts? checked internet unplugged everything, it is ok with Netflix just TV channels. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Thanks! Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. Then did all of the above nothing worked. All of these are very helpful if you can get the firestick to do anything except constantly reboot. I get stv player but old version and can't seem to update. Enter the following fields; first name, last name, create a password, date of birth, What I have found is that the built in player has this issue. Head into the settings of your Fire TV device and open the display and sounds tab. I have a rental house where most annoying is the fact that the live menu is not working. The channel guides come up. I really have a bitter sweet relationship with the firestick. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. I have deleted apps and still screen is interrupted with not enough storage. Ideally, it would be best to connect the Fire Stick directly to the wall. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. in, Thanks James 4578 Guess Ill just have to do without on this telly. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. Who needs to be held accountable? 06:11 PM Step 5: Select the app you are having an issue using. Sometimes a Fire Stick takes a while to load or install updates. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. There was 3. 08:07 PM At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. It wont even let me try to reconnect my Wi-Fi. They dont have complete knowledge. I previously moved it from one tv on first floor to another tv on second floor. It looks like we are all having issues this month. ) in. Follow the instructions to sync video and audio output. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. Reset the WiFi. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 10:30 AM I did all the items listed on site. Now working fine. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. When screen mirroring my phone the tv screen freezes up. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Mine has been acting up since it updated on Monday, June 27th. Thats exactly what mine is doing, and none of these suggestions are working. Yes Step 2: Scroll to the bottom of the menu and select Restart. Im sitting here staring at a tv that looks like its off! having the same trouble. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. My firestick still doesnt work. Mine worked fine until the first of the year. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. It says home not available. Another TV with a fire stick is fine. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Im having the same issue as of 2023 fire stick is not loading. It is not what it is crazy led up to be. Turned on/off the TV. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. It helps if I restart fire stick thru settings, but now Im having to do every e evening. Mine did the same thing! in, same problem. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. Everything seemed to be good then all of a sudden it went to blank screen. If your Fire Stick turns off by itself, there's likely a glitch. You can also use your smartphone as a remote control for Fire Stick. 11:50 AM In Tv screen only shows Amazon but not working. Reset the Fire Stick. That was over 2 hrs ago. Product features. Same problem. Note; If youre already registered for an STV player account, youll be asked to enter Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. It takes me a good 5 minutes to turn on my tv. Mine is doing the same thing I dont know what to do either help my kids love the fire stick. I am using the power supply that came with it. I tried every suggested troubleshooting method but nothing worked. I tried everything and still get only the logo. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. I also just put fresh batteries in the remote, just in case. It kept rebooting due to storage issue. They recommended to buy a new one. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Not consenting or withdrawing consent, may adversely affect certain features and functions. ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. This will solve many of the most common issues. What is wrong. The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. One of your buttons is probably stuck depressed. Open it. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. It was working well two days ago. The constant rebooting is usually because of the external drive issues. The system is stuck on updating the Firestick and will not let me do anything, with the remote. Thats my issue as well. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. So Ive been reading about Roku. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues.