4) Then choose the two inmates and the amount to transfer. If you do not wish to be bound by this agreement to arbitrate, you must notify the Company in writing within thirty (30) days of the date that you first access the Website. 1. Difference between "Talk to Me" and "Inmate HomeWAV Funds" . Changes in Terms and Conditions: The Company reserves the right, in its sole discretion, to change these Terms at any time. You can transfer funds between inmates on your account. HomeWAV Mobile App Features: - New to HomeWAV? A. Add Funds to Your Account: You can also add funds to your incarcerated loved one's HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. Have us delete any data about you which is not required to be maintained. Code 1798.100, et seq., known as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Understanding Fees | Privacy Policy. HomeWAV Voice cannot call pagers, internet phones, etc. C.Protected classification characteristics under California or federal law. You agree that HomeWAV may, in its sole discretion, suspend or terminate your user account and your use of the HomeWAV Software for any reason, or no reason, including, without limitation, for lack of use, insufficient funding, or if HomeWAV believes you have violated this EULA, including for any reason specified in this EULA. . We use cookies to ensure that we give you the best experience on our website. When you are finished, sign your name to agree that you have read & viewed The HomeWAV kiosk at the detention facility will let your loved one know when you or other visitors are available, and they can then initiate a call. Facility Network Users may have the opportunity to download, view, and listen to third-party owned content and data (Third Party Content) through the HomeWAV Software pursuant to separate license agreements giving us the right to provide such Third Party Content to you on a temporary basis and for limited periods. Information you provide to us: Through our Website, our customer support center, and/or otherwise in connection with our services, you may provide us with certain personal information in order to set up an account, contact us, request information, access information or subscribe to products or services. Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? Arbitration and Dispute Resolution: You and the Company each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Terms; (ii) your use of, or access to, this site; or (iii) the Companys services shall be resolved exclusively through final and binding arbitration rather than in court. Contact Wire of Hope Save my name, email, and website in this browser for the next time I comment. First of all, the inmate's voice plays from the small speaker that you're supposed to put your phone up to during a call, not the regular speaker that allows you to hear a person and see their face at the same time. At select retail locations HomeWAV has no input or enforcement responsibilities on behalf of any Facility, however, as a condition of your use of the HomeWAV Software and as a material obligation of this EULA, all users must comply at all times with all policies, rules, procedures, and administrative guidelines of a Facility to the extent they apply to your use of the HomeWAV Software (collectively, Facility Rules). $ ! Additional Terms for Facility Authorized Administrator. If you tell them something juicy enough, they'll call their attorneyand provide the information they heard from you. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. Durazo provided money to the co-defendant to purchase a 7.62x51mm (.308 WIN) caliber rifle from a licensed firearms dealer for Durazo. Via your account on our website Website As a guest (for select facilities through our website) On our mobile app Mobile App Through Pay Near Me at a local store Pay Near Me Our automated phone payment system K. Inferences drawn from other personal information. attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the HomeWAV Software, the Facility Network or other communications networks, servers, providers, computers, or databases connected to the HomeWAV Software; or To make a deposit via telephone, please call toll free 1-866-355-9593. We offer four simple ways to add credit. Please feel free to contact our visitor support team by phone at 844-394-6639. // Address550 West Jackson, Phoenix Arizona 85003, United States, Designed by Granicus - Connecting People and Government. Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. Third-Party Content (music, movies, games, etc..) accessed through HomeWAVs software will only be available to users for the specified rental period and while the user is housed at the facility. The information contained in this website may be out of date, or may contain errors or omissions. Users are advised to review the Privacy Policy prior to accepting this EULA as our Privacy Policy is incorporated by reference into this EULA. Usage of a cookie is in no way linked to any personally identifiable information. Nothing against all of you lol but I hope it's not needed. HOMEWAV MAKES NO WARRANTY THAT (I) THE HOMEWAV SOFTWARE WILL MEET YOUR REQUIREMENTS, (II) THE HOMEWAV SOFTWARE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE THIRD PARTY MATERIALS WILL BE ACCURATE, FUNCTIONAL, OR RELIABLE. IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. The inmate may either select to initiate an immediate refund back to the credit cards used to fund the account or provide an in care of address for a check refund. Authorized Administrator means the individual designated by each Facility to download and accept this EULA, establish a Facility Network, and assign licenses to the HomeWAV Software to Facility Network Users who are permitted by the Facility to have individual accounts allowing them access to and use of the HomeWAV Software. J. We understand that knowing someone in jail is hard, but with HomeWAV, we hope to make communicating easier by allowing video calls similar to FaceTime. The license period under this EULA (the Term) commences on the Effective Date and continues until terminated as set forth herein. Your loved one will be able to use these funds to call those on their approved phone list. for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, soliciting, or asking for personally identifiable information; Information Collection, Use, and Sharing: The Company is the sole owner of the information collected on the Website or in any manner relating to the Website. 4. Our highest mission is to provide incarcerated individuals with low-cost, innovative, and easy-to-use solutions for staying connected to their families, loved ones, and communities. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. Instead, voice and video calls are initiated from your loved one when they have access to a HomeWAV kiosk or tablet. The Company or its customer of record may record conversations using the service to the extent permitted by applicable law. K.Inferences drawn from other personal information. Notices regarding this Agreement to HomeWAV shall be made in writing to Authorizing Facility who provided Network for your account usage or by electronic mail to the address you have provided during registration or to support@HomeWAV.com. information related to your commercial dealings with the Company (such as summary of exchanges (subscriptions, options, commitment duration), status of invoices and payments); Use of Information: The Company will not trade, sell, or disclose to any third party any form of personally identifying information for purposes of marketing to you without your consent. After that, its as simple as accepting a call. The detailed information for Homewav Account is provided. And immediately the service was working for my inmate. Part 99)). Some Services offered by HomeWAV incur a charge for use. Allocation of Risk: You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this EULA reflect such allocation of risk. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with HomeWAV through arbitration. Please try again. We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? Yourealso free to add, update, or change your payment information at any time. We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? eMessaging features are less than one cent per character. We offer four simple ways to add credit. You may use the HomeWAV Software to access users at multiple Facilities, subject to each Facilitys permission policy and access to its Facility Network, as determined by each Facility. You agree to comply with all applicable international and national laws that apply to the HomeWAV Software, including the U.S. When you are both available, your loved one can call you through our secure app or website portal. If your account is not accepted, please contact the detention facility. Acceptable Use Policies. At HomeWAV, we truly believe in the power of connection. Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. WE ARE NOT RESPONSIBLE FOR ANY INTERRUPTION IN SERVICES OR UNAVAILABILITY OF THE HOMEWAV SOFTWARE RESULTING FROM INTERNET FAILURES, YOUR INABILITY TO ACCESS THE INTERNET, OR INADEQUATE BANDWIDTH IN YOUR INTERNET CONNECTION. PLEASE READ THIS EULA CAREFULLY. name or booking number, Cash Kiosks accept deposits by cash money, VISA, and MasterCard, Deposited funds are available for the inmates use after verification Sign in to call our secure toll-free support number and use option one to add funds. use any robot, spider, or other automatic device, process, or means to access the HomeWAV Software or the Facility Network for any purpose, including monitoring or copying any Third Party Material; We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. Also very easy to use. The Refund Fee is not applied when a facility is decommissioned or when funds have never been used. HomeWAV Software means HomeWAVs proprietary and confidential video visitation solution which is offered to users and Facilities and which includes, without limitation, source code, designs, know-how, patents, and other intellectual property rights owned exclusively by HomeWAV, the visitation and content services provided through the video visitation solution (which may be changed from time to time by HomeWAV in its sole discretion), and all Modifications. The Facility and its Authorized Administrator will be jointly and severally liable for failure to comply with the foregoing obligation. to send, knowingly receive, upload, download, use, or re-use any material that is harmful, threatening, abusive, harassing, defamatory, libelous, invasive of any individuals privacy, is pornographic or depicts a human being engaged in actual sexual conduct, or harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; Warranties and Disclaimers. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of this EULA including, but not limited to, any claim that all or any part of this agreement to arbitrate or the EULA is void or voidable. It always worked out great and we would like to thank you for the good service. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. App freezes and continues to charge more often than we're able to converse. Thankfully, I don't know manylol. The phones are available in their housing areas daily from 8:00 AM to 11:00PM. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence will not be rejected by the correctional facility. Video calls for most facilities range from 10-50 cents per minute. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or by coming on-site and using the HomeWAV kiosk in the lobby. Creative examples for socializing with incarcerated individuals, which can be done virtually or in-person, include: 1. This information may include, without limitation: Information allowing you to be identified and contacted (first name, last name, email, proof of identity, service address(es), mailing address, phone number); Mugshots and/or arrest records published on this website are in no way an indication of guilt and do not represent any evidence an actual crime has been committed. To exercise any of the rights mentioned above, please send an email to support@homewav.com or a letter to HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, MO 63146 with California Consumer Privacy Rights Request in the subject line or body of the email or letter. Arbitration and Dispute Resolution. Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. April 07, 2021 20:21; Updated; Each of our facilities have their own pricing rates. For more information, please review GoLookup Terms of Use. HomeWAV will not be liable for any loss or damage arising from your failure to comply with the terms of this Section. Facility Network Users means those of Facilitys affiliates, employees, agents, inmates, and other individuals who the Facility authorizes to access and use the HomeWAV Software through the Facility Network, subject in all cases to each individuals affirmative acceptance of and compliance with this EULA. If this information is sent to an inmate, it shall be treated as contraband. ANY RELIEF AWARDED CANNOT AFFECT OTHER THE COMPA USERS. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). Yourealso free to add, update, or change your payment information at any time. (usually within one hour). - HomeWAV End-User License Agreement 12. GoLookUp does not provide consumer reports and is not a consumer reporting agency. Facility Rules. steals time during every visit (we've watched the seconds skip), freezes up, sometimes there's no audio or it echoes and sometimes it won't connect at all but still takes minutes away. 14. Inmates in jail arestill fighting their cases, as are you. Login Information. Watch outfor inmates with a cast, a sling, or wheelchairs (could be there is a hidden recording device inside). Court & Public Records When you Unlock Full Report you will gain access to unlimited search for arrest records, criminal records, county records, driving records, state and federal records.. Over 165157 have built this specific report. Data privacy and security practices may vary based on your use, region, and age. Chavez was sentenced to 16 months in prison, followed by three years of supervised release. information related to financial transaction (credit card information or bank routing information); You specifically understand that the quality and speed of services rely on a number of factors beyond our control, such as the speed and operability of your and/or the Facilitys Internet connection. You may not share your user account, profile, login, or password with any other person. Bless you, See how InmateAID has helped over 750,000 families stay connected, CDCR - Salinas Valley State Prison (SVSP), MA DOC - North Central Correctional Institution (NCCI), Federal Correctional Institution (FCI) - Beaumont Low, ME DOC - Central Maine Pre-Release Center, Federal judges aren't following 'compassionate release' law guidance, Former NFL star Kellen Winslow II makes bid from prison to reduce his sentence, Federal Bureau Of Prisons Set To End Home Confinement Under CARES Act, Todd and Julie Chrisley report to prison on bank fraud, tax evasion convictions. The developer provided this information and may update it over time. Jail is not prison, it comes beforeprison. We encourage our users to be aware when they leave the Website and to read the privacy policies of other sites accessed or visited. You acknowledge that HomeWAV Software is of U.S. origin. HomeWAV will maintain the HomeWAV Software in a workmanlike manner, with necessary security safeguards. ACCEPTANCE OF THE TERMS OF ALL DOCUMENTS IS NECESSARY TO UTILIZE THE HOMEWAV SYSTEM. * Password Confirmation: Personal Information. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying other than the foregoing license to possess for personal use. 2. Civ. I've tried other companies who offer similar services but the quality of their finished products was terrible. We do not currently respond to do not track signals as we are trying to provide you with a personalized experience. , you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. Thank you! Help How to Use The Site Visit your local PayNearMe location to add funds. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWav webpage or by coming onsite and using the HomeWav kiosk in the front lobby. I confirmed it was in fact removed. During registration a user is required to give certain information (such as name and email address). information permitting use of the Website or our products or services (such as email, IP address, usernames, call and text message logs, voicemails, information related to your incoming and outgoing calls (date, duration, numbers calling or called, etc. The two men were subsequently arrested by Homeland Security Investigations (HSI) at the Douglas Port of Entry in their attempt to smuggle the 9mm pistol into Mexico. License. Which is better than nothing. Some personal information included in this category may overlap with other categories. Limitation of Liability: NEITHER THE COMPANY NOR ANY OTHER INDEMNIFIED PARTY ARE OR Looking for an inmate or information about a facility? Users of our Website may elect to opt-in to all cookies. This has been the best customer service I have ever recieved. Refunds may not be transferred to another facility unless the new facility has an existing contract with HomeWAV, in which case the third-party account holder may contact HomeWAV Customer Support for assistance.
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